03 · Local government

The services a community relies on.

Councils and shires operate rates, libraries, works, care, and cameras with teams that were not established as security departments. When a portal fails or a mailbox is misused, the matter becomes public.

Typical conditions

  • 01

    Seasonal public load. Rates, grants, and enquiries arrive in peaks. The portal is the public counter.

  • 02

    Personal information across services. Community services hold data that a breach would make public very quickly.

  • 03

    A small team and a public question. The technology team is small. A general manager or councillor will ask what was done.

How the engagement is structured

  • 01

    Tests aimed at the services residents touch

  • 02

    Load tests before rates season, a grant round, or a public launch

  • 03

    A readiness drill that includes communications

  • 04

    A one-page brief a general manager can take to the executive

Contact

Talk to us about local government.

Book a call about your organisation and the system you need to protect. We will come back with a scope, or with a question that makes the scope clearer.

Book a call